User eXperience Digest No. 18

by David Kelley on April 8, 2010

v1 #18 4/8/2010

Interact’s UX Digest is our oftentimes weekly digest of UX links that attracted our attention out in the blogosphere. We also tweet daily on hot UX topics. Follow us on twitter or friend us on facebook,

This week…

Perceived Affordances and Designing for Task Flow

Eye Tracking and Web Usability: A Good Fit?

Userability # 14 – Growing in UX

Understanding the brain for marketing

 

5 Steps to an Uber user experience job description

 

Spatial Thinking

 

Flash and Standards: The Cold War of the Web

 

UX Lessons Learned From Offline Experiences

 

UX process tunnel

 

Designer Developer Interaction Study by Interact Seattle (it’s about the design about the user)
(*an interact article) 

 

SHORT OP ED: To Open Thy Source Or Not for the good of Science:

If people were not involved or their emotions and didn’t have emotional or selfish reasons for doing things  I think they all would release all of the material related to their code and all things would be public so that as a collective we would all work together to solve x, y or z problems. ‘Open’ collaboration that not only included findings but the basis for said findings would certainly have more potential. The problem with this is that people are people. If I plan on making money on some peace of code or there is some competition in the market place or in the community (scientific or otherwise) giving out to much can mean not wining or helping me win the competition. Certainly in my work we joke about the ‘second’ commandment ‘Thou Shalt Not Open Thy Source’ regarding Microsoft, as it can be then stolen and there are lots of unethical people out there that will steal. I have found though that as part of the software engineering field that my biggest success from a career standpoint is when I share what I know and do. Granted in many cases clients will not allow this but as much as possible putting it out there seems to be more productive. In my case, I have a client in particular where I development enhanced touch experiences for ‘retail’ environments I can’t even say that I did or helped. What as a team and separate firm I found that we can build on what we learned and in our case build even better systems using more advanced technology from sensors to touch, BI Analytics and then publish that source and results from users studies and gain more from that then building stuff we have to keep secret. Even here am I doing it for somewhat ‘selfish’ reasons and that gets back to the source of the issue.

But that aside, it is my opinion that wither its scientific or technology related innovation it is more credible when not only the data and the results but the tools and source code and everything is open. The conclusions are more solid only because of human factor like money, greed, competition and other selfishness are with held and not just on the part of the scientist but also on the part of the community.

 ~ David J Kelley

SHORT OP ED: Is the Future of Retail Marketing in Viral Online Experiences or More Traditional Structures?

Our main focus is this kind of targeted customer experience such as the Brand Jordan Mosaic 

http://www.jumpman23mosaic.com/which we call rich online experiences, but we also do in store retail experiences. In any case I think this kind of campaign can be effective but there are a number of issues involved including BI metrics/Analytics that I think are important to be used to ‘measure’ in some degree ‘how’ effective such campaigns are. Just throwing up a campaign on a web page is not going to really catch. From the different trends I have focused on I would say that the more immersive an ‘experience’ can be in emotionally engaging with customers the more effective it can be.  Campaigns need to be based on effective social foundations that companies will need to build up over time.  Those emersive experiences built on that solid social foundation that connects emotionally to customers is the future of retail marketing.

 ~ David J Kelley

SHORT OP ED: How will Cloud Computing Affect The Consumer

My take on cloud computing is that it’s coming, if you like it or not, but like all things consumers don’t care so much about this fancy implementation or that. Cloud computing is going to be about how the technology that they use helps them the consumer. If I as a consumer buy an app I don’t care about where or how it gets done so much as is it cool and does it help me and do I connect with it emotionally.

Appliances like the ipad, iphone or the new MS phone 7 coming out at the end of the year that helps this technology integrate into our life’s where they are able to deliver the cool experience or the cool thing is going to drive cloud computing more than anything else. When say my ipad or whatever does x and that it does x better when using cloud computing and ‘x’ is cool, is what will drive cloud computing adoption but only indirectly. All this being said cloud computing will affect consumers in that it is enabling (like a drug) cooler more integrated digital ‘stuff’.

 ~ David J Kelley

{ 4 comments… read them below or add one }

Arcelia Harston April 21, 2012 at 6:35 pm

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Clair Ridgell July 8, 2012 at 9:17 pm

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Danial Labuda August 30, 2012 at 10:18 pm

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Painter Melbourne September 19, 2012 at 2:41 am

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